Returns & Exchanges
At CAHIBOY, we want you to be fully satisfied with your performance gear, which is why we offer a 30-day window for returns or exchanges on all unworn items. Our goal is to ensure you have the right equipment to reach your peak potential without any hassle.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging, ensuring all tags are still attached and the gear is in its original, unused condition.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your return package.
- 4.Drop Off and Track
Leave your package at any authorized carrier location; once we receive and inspect the gear, your refund or exchange will be processed within 5-7 business days.
